Visitors to our website
When someone visits our website we collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the our website. We collect this information in a way which does not identify anyone. We do not make any attempt to find out the identities of those visiting our website.
Our use of cookies
Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site.
One of the cookies we use is essential for parts of the site to operate and has already been set. You may delete and block all cookies from this site, but parts of the site may not work.
To find out more about cookies, including how to control and delete them, visit www.aboutcookies.org
Cookies in use on this website
| Cookie | Name | Purpose |
| Essential site cookies |
SESS_SessionId |
These cookies are essential for this site to function and are set upon your arrival to the site. These cookies are deleted when you close your browser. |
| Google Analytics |
_utma |
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where vistors have come to the site from and the pages they visited. |
More about Google Analytics and their cookies
We use Google Analytics to help analyse use of our website. This analytical tool uses 'cookies', which are text files placed on your computer, to collect standard internet log information and visitor behaviour information in an anonymous form. The information generated by the cookie about your use of the website (including your IP address) is transmitted to Google. This information is then used to evaluate visitors’ use of the website and to compile statistical reports on website activity for our website.
We will not (and will not allow any third party) to use the statistical analytics tool to track or to collect any personally identifiable information of visitors to our site. We will not associate any data gathered from this site with any personally identifying information from any source as part of our use of the Google statistical analytics tool. Google will not associate your IP address with any other data held by Google. Neither us nor Google will link, or seek to link, an IP address with the identity of a computer user.
Personal Information
If we do want to collect personally identifiable information through our website, we will be upfront about this. We will make it clear when we collect personal information and will explain what we intend to do with it.
We work closely with Dumfries and Galloway Council. Their privacy policy is reproduced below.
Dumfries and Galloway Council’s Privacy Statement
The Data Controller who are processing your personal data is Dumfries and Galloway Council (‘the Council’). Dumfries and Galloway Council is a registered data controller with the Information Commissioner, Notification No. Z5477233. Dumfries and Galloway Council are processing your personal information in accordance with the General Data Protection Regulation and the Data Protection Act 2018. This privacy statement will tell you how the Council uses your personal data.
The Council will use your details to provide you with a service which you or someone else has asked us to provide. The Council have security measures in place to protect your personal information. The Council will also use your personal information for the purposes of crime prevention and crime detection and/or when required by law and will share it with other public bodies for that purpose. Should the Council intend to process your data for another reason, which you have not been told about, or for statutory functions; the Council will contact you to provide information.
The Council are legally obliged to safeguard public funds so we are required to verify and check your details internally for fraud prevention. The Council may share this information with other public bodies (and also receive information from these other bodies) for fraud checking purposes. In addition to this, we are also legally obliged to share certain data with other public bodies such as HMRC and will do so where the law requires this; we will also generally comply with requests for specific information from other regulatory and law enforcement bodies where this is necessary and proportionate.
The integration of health and social care in terms of the Public Bodies (Joint Working) (Scotland) Act 2014 means the Council shares personal with the health board and the Integration Joint Board, Dumfries and Galloway Health and Social Care Partnership. It also means public bodies will mutually share information with the Council.
The council maintains a records retention schedule which sets out the criteria used to determine how long your personal data will be held for. You have the right to request access to and rectification or deletion of your personal data held by the council. To request access to your personal data, use the Council’s Subject Access Request form, this can be found on our website http://www.dumgal.gov.uk/
You can also request that we restrict processing or object to processing as well as the right to data portability (ie the right to ask us to put your data into a format that it can be transferred easily to a different organisation).
If we have asked for your consent in order to process your personal data you can withdraw this consent in whole or part at any time. We will explain the consequences of doing so in any particular case if you contact us to withdraw consent; these will be the minimum effects of us not being able to process your data for the purpose you had previously consented to. Where we cannot continue to provide services to you without processing your personal data we may have to stop providing services to you in these circumstances. To exercise these rights contact the Data Protection Officer for further information.
The Council aims to resolve all complaints about how we handle personal information. However, where you believe the Council’s performance or conduct has fallen below the standards required by the Act , you also have the right to lodge a complaint with the Information Commissioner's Office, who can be contacted by post at:
Information Commissioner's Office,
Wycliffe House,
Water Lane,
Wilmslow,
Cheshire,
SK9 5AF.
Telephone 0303 123 1113 (local rate) or 01625 545 745.
Visit their website for more information at- https://ico.org.uk/concerns
You also have the option to unsubscribe to the emails we send to you promoting/ offering goods and services.
Contact us:
Dumfries and Galloway Council,
Council Headquarters,
English Street,
Dumfries
DG1 2DD
Telephone: 0303 333 3000
Data Protection Officer:
Data Protection Officer,
Dumfries and Galloway Council,
Council Headquarters,
English Street, DG1 2DD
Email: dataprotection@dumgal.gov.uk
Telephone: 01387 260315
This privacy statement was last updated 27 April 2018.